While building your own mobility solution on the ServiceNow platform might seem like a feasible option, there are several factors to consider before deciding between buying a pre-built mobility solution or developing one in-house:
- Time to market: Buying a pre-built mobility solution typically offers a faster time to market compared to building one from scratch. Developing a custom solution might require extensive planning, development, testing, and deployment, which can significantly delay the rollout of your mobility initiative.
- Expertise and resources: Building a mobility solution internally requires a team with specialized skills in mobile app development, ServiceNow platform customization, and integration with existing systems.
- Total cost of ownership (TCO): While developing a custom mobility solution might seem cost-effective initially, consider the long-term costs associated with maintenance, updates, and support.
- Scalability and flexibility: Pre-built mobility solutions are often designed to scale and adapt to evolving business needs, offering flexibility in customization and integration with other platforms.
- Security and compliance: Pre-built mobility solutions typically undergo rigorous security testing and compliance certifications to ensure data protection and regulatory compliance. Building a custom solution requires implementing robust security measures and compliance controls, which can be complex and time consuming.
