Professional telecom expense management (TEM) may not seem like a glamorous option for those looking to optimize their daily operations and bottom line. Still, this oft-overlooked initiative is the hidden factor behind the stagnation and success of modern businesses. With an ever-growing list of telecom expense management companies to choose from, choosing the right service is essential to a future of low costs and high potential for stable growth.
Sakon’s industry-leading TEM solutions have already enhanced the organization, budget, and data-backed decision-making of numerous enterprises, making them more efficient and cost-conscious. Our review of common shortcomings in telecom management, contrasted with Sakon’s results-driven methodology, will cover the essential differences that make us the preferred choice.
The Current Lackluster Options for Telecom Expense Management
While most telecom expense management companies boast about continuous improvement, they are often plagued by inefficiencies and outdated practices. These weaknesses are not always easy to spot — businesses that struggle with fragmented telecommunications, low visibility into expenses, and cumbersome manual processes may not experience downsides until a partnership is well underway.
Traditional TEM providers often fail to keep pace, leaving clients vulnerable to unnecessary costs and bottlenecks. When TEM services can meet the bare minimum, organizations only receive a steep bill and more disorganization than at the start of an engagement.
Sakon addresses and remedies these limitations directly by providing tactics purpose-built on a foundation of cutting-edge software and years of expertise. With ongoing research into artificial intelligence in TEM and automation that erases hours of manual effort, businesses transform telecom expense management from a necessary evil into a strategic advantage. The result? Visibility into daily telecommunications, significant cost savings, and improved control over assets and resources.
Struggles with Telecom Asset Visibility
Many companies face challenges in maintaining accurate and up-to-date inventories of TEM assets. This often leads to redundant costs from excess devices and a disorganized registry that causes sensitive information to fall into the wrong hands. Traditional TEM providers frequently struggle to offer real-time visibility into a company's telecom assets, causing businesses to pay for services and equipment they no longer use.
Sakon's Solution: Complete Asset Control
Sakon offers inventory management with complete tracking and connectivity as a top priority. With a platform that maintains visibility on devices, both purchased by an organization and brought independently by staff, connectivity stays reliable throughout a device’s lifecycle.
Sakon's solution goes beyond simple asset tracking, offering real-time visibility with automated discovery and reconciliation. From consolidating devices and carriers onto one portal for simplified access to consolidated billing management, organizations can leverage Sakon’s full suite of solutions to streamline their telecom expense management and significantly reduce costs.
Missed Opportunities From Basic Analysis
Anyone would agree that impactful change can’t be made without a complete understanding of the issues at hand. When it comes to telecom management, misinformation or overlooked data are the direct cause of budget deficiencies.
Even with such an important role, traditional TEM services often lack the tools to execute full-scale reporting, resulting in missed optimization opportunities. Without detailed insights, businesses may struggle to identify areas for improvement in their telecom management efforts.
Sakon's Advantage: Insightful Data Analytics
Sakon offers analytics that provide detailed insights and actionable data from siloed internal information across multiple vendors and locations. Network Intelligence enables businesses to make informed decisions, maximize their telecom investments, and uncover hidden savings opportunities that may be left uncovered by subpar TEM services.
Sakon's analytics platform offers predictive analytics, industry benchmarking, and anomaly detection, allowing companies to understand the ability of their current telecom infrastructure to meet future trends and challenges. By utilizing Sakon's analytical capabilities, organizations can master telecom expense management practices with even the most minute progress.
The Burden of Manual Invoice Management
The exhaustive effort tied to invoice management and processing overwhelms even the most adept teams, causing billing errors and overpayments to pile up. Carelessness isn’t the cause, but outmoded support is; many telecom expense management companies rely on manual or old-fashioned invoice processing methods that tend to be more time-consuming and prone to mistakes. This results in steep financial losses for businesses and a decrease in trust in the accuracy of its own telecom billing.
Sakon's Approach: Automation and Accuracy
Sakon's automated invoice management and bill payment system ensures accuracy and timeliness when processing telecom transactions. Using AI and machine learning, Sakon's platform automatically captures, categorizes, and validates invoice data, reducing the need for manual input and errors, both accidental and those with less than authentic intent.
The system performs automated bill validation, checking invoices against contract terms, inventory, and usage data to identify discrepancies and potential overcharges. With Sakon, financial control and accuracy are back in the capable hands of a team already focused on driving organization-wide betterment.
Flexibility Challenges When Growing Telecom Operations
Many TEM solutions fail to scale effectively with business growth, leading to increased complexity and inefficiencies as telecom needs expand. This glaring absence of versatility blocks a company's ability to meet the needs of changing market conditions and updated requirements. Traditional telecom expense management companies often offer rigid set-and-forget solutions that struggle to accommodate needs that shift and develop over time.
Sakon's Strength: Seamless Scalability
Every business should work with partners and platforms that grow alongside their success. Sakon’s cloud-based architecture allows easy scaling based on business requirements without requiring time-consuming changes.
Sakon's modular design enables businesses to start with core TEM functionalities, adding additional features as their needs evolve, crafting a personalized solution at every stage of growth. Whether expanding to new locations and staff sizes or integrating new technologies, Sakon structures TEM services to adjust accordingly, maintaining efficiency and cost-effectiveness throughout the growth process.
Risks of Inadequate Security and Lapsed Compliance
One data breach or outdated device quickly spirals into a department-spanning security mishap. Even when digital protection is much easier and cheaper than recovering from malicious cyber threats and regulatory penalties, standard TEM solutions can’t stay up-to-date on the best methods to sidestep these troublesome roadblocks.
In an era of increasing hacking and stringent data protection regulations, failing to prioritize security in the search for TEM services has severe consequences for businesses, ranging from direct financial losses to irreparable damage to public perception.
Sakon's Commitment: Industry-Recognized Protection
Sakon strongly emphasizes data security and compliance, implementing stringent protocols to protect sensitive information and maintain regulatory adherence. Know your sensitive information is valid and free from tampering with advanced security features, including a multi-layered security architecture, regular security audits and penetration testing, and compliance with global standards, including GDPR, CCPA, SOC 2, and ISO 27001.
With granular access controls, data encryption, and continuous monitoring, Sakon assures businesses that their telecom data is protected against threats and aligns with regulatory requirements. This commitment to security and compliance sets Sakon apart in telecom expense management, offering peace of mind to businesses concerned about the integrity and protection of their telecom data.
The Right Partner for TEM Excellence
Sakon's complete telecom expense management framework contrasts traditional telecom expense management solutions, providing comprehensive inventory management, essential analytics, efficient invoice management, seamless scalability, and unmatched security protocols. By leveraging Sakon's expertise, businesses optimize their telecom expenses and put a stop to revolving errors that would otherwise continue to quietly drain resources.
If you're searching for an experienced and trusted TEM solution or still deciding if third-party telecom expense management fits your business needs, reaching out to the Sakon team is the best way to have your questions addressed by experts. Whether you are looking to see Sakon’s platform at work or receive personalized guidance, we are ready to start a journey toward meaningful savings for your business.
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