Prestigious 2022 AOTMP® Vendor Awards recognize innovation and excellence amongst vendors involved with providing products, services, and solutions to external customers.
In a year marked by unprecedented challenges for the telecom industry, Sakon, a leader in telecom expense management (TEM) services, has been honored as the 2022 Telecom Vendor of the Year by AOTMP®. This prestigious award highlights Sakon's pivotal role in transforming how enterprises manage their telecom expenses in an ever-evolving landscape.
Amid a global spending surge in telecom, IT, and mobility, totaling over $4 trillion, Sakon has distinguished itself by redefining the standards of telecom expense management. At a time when customer churn and uncontrolled spending are prevalent, Sakon's innovative approach has proven essential. As the telecom service provider landscape grows more complex, Sakon continues to adapt, providing tailored telecom solutions that address the nuanced demands of modern enterprises.
Telecom Expenses Are Starting to Pile Up
The shift towards remote and hybrid work models has exponentially complicated the management of telecom expenses. Organizations now find themselves grappling with costs associated with cloud infrastructure, employee reimbursements, and an array of new digital tools. This complexity underscores the necessity for robust telecom expense management strategies to enhance productivity and drive business innovation.
The global market for telecom expense management is projected to reach $5.2 billion by 2026, growing at a CAGR of 10.4%. This growth is a testament to the increasing need for sophisticated solutions that not only support end-users and manage devices but also streamline costs and optimize telecom service management.
TEM Needs Are Becoming Increasingly Complex
Today's enterprises demand more than simple cost management. They expect telecom providers to offer comprehensive services that address the entire lifecycle of telecom and mobility management. Sakon excels in this area by integrating with various platforms, managing complex data, and ensuring that telecom expenses are aligned with business outcomes. This holistic approach positions Sakon not just as a provider but as a strategic partner in telecom management.
The Bar is Being Raised for TEM Providers
As expectations rise, so does the standard for exceptional service. Enterprises now require telecom providers to deliver not only fundamental management services but also strategic insights and proactive support. This includes life cycle management of devices, optimization of network services, and ensuring transparency in billing and performance metrics.
Ongoing, robust TEM services are now a staple requirement for any business operating in a hybrid work environment. Enterprises demand seamless access to tools that support flexible working arrangements and real-time collaboration. Sakon's commitment to innovation and service excellence ensures that it remains at the forefront of the telecom management industry.
Sakon Delivers Proven TEM Solutions
As a leader in telecom expense management, Sakon has consistently demonstrated its ability to provide innovative and effective TEM solutions across various industries. By successfully navigating the complexities of telecom expenses and integrating sophisticated management tools, Sakon has helped businesses optimize their operations and achieve significant cost savings. Here are three case studies that showcase Sakon’s expertise in delivering tailored TEM solutions that meet the diverse needs of global enterprises.
- Fortune 500 Manufacturing Company: Sakon's engagement with a Fortune 500 manufacturer led to enhanced global telecom management, providing comprehensive inventory visibility and spend analysis that facilitated standardized and cost-effective operations across their international locations. Read the full case study to learn more.
- Goldman Sachs: For Goldman Sachs, Sakon automated and streamlined telecom AP processes for over 3,000 monthly invoices, significantly improving efficiency and visibility while reducing expenses and manual errors in telecom spend management. Read the full case study to learn more.
- Global IT Firm: Partnering with Sakon allowed a major IT firm to implement advanced auditing and reporting mechanisms, optimizing inventory costs and driving over $130 million in technology savings, enhancing their overall financial and operational efficiency. Read the full case study to learn more.
Sakon’s track record of transforming telecom management through deep industry insight and innovative technology solutions positions us as a strategic partner capable of navigating the evolving demands of the TEM landscape.
To explore how Sakon can transform your enterprise’s telecom management, visit our website for more insights or schedule a free demo today. If you want to learn more about the industry’s latest trends and strategies, be sure to check out the Gartner TEM Market Guide.